Privacy Policy
Introduction
At Platinum Seventy Hotel, we emphasize the importance of privacy and are committed to earning the trust of our guests by adopting high standards for the protection of personal information.
Our policy explains the type of personal information we collect and receive, the circumstances under which we collect or receive personal information, the policies and procedures we have in place that govern its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests regarding your personal information or our policies and procedures, the person to whom such questions or requests should be directed, and the means by which such person can be contacted.
In this policy, personal information means information about you that is personally identifiable, such as your name, address, email address, or telephone number, and that is not generally available and is not part of your business identification. It also includes information about guest preferences and usage, when such information is provided or recorded by Iridium Hotel in the course of dealing with individuals.
The Privacy Policy does not apply to information relating to Platinum Seventy Hotel customers. However, such information is protected, under other Platinum Seventy Hotel policies and practices and through contractual arrangements
The information you provide to us
1. By booking or using the hotel services.
2. By registering on the original Everyone website.
3. By providing it to us in communications related to the provision of services such as comment cards.
4. By providing information to us by participating in a marketing initiative.
5. By visiting our website
Below we will explain what information is typically collected in each of these circumstances, why we collect it, and how we will use and store it.
Information provided to us in the context of service-related communications such as comment cards, and information provided to us in a specific manner will be used only for the purpose of recording your comments and communicating with you regarding them and reviewing them with hotel and hotel staff, for the purpose of identifying staff for service excellence and to develop improvements in service delivery. Platinum Seventy Hotel provides you with the ability to receive targeted, timely notification of sensitive offers, to subscribe to this service, we ask you to provide us with your email address, first name, last name, language preference, and country of residence. You may unsubscribe at any time using the link provided in each email and you will no longer receive email offers and promotions for the specific subscription or website, as the case may be. You may opt-in to receive email offers at any time in the future.
Why do we collect personal information?
1. To establish and maintain a responsible business relationship with you and provide ongoing service.
2. To understand your needs and preferences. We keep a record of the products and services you receive from us and may ask you for additional information so that we can serve you better. For example, we may record your preference for a room type.
3. Develop, improve, market or provide products and services. For example, we look at our guests’ use of our services so that we can better understand how we can improve our services.
4. To manage and develop our business and operations. For example, we analyze hospitality patterns of hotel and service usage to help us manage them efficiently and plan for future growth.
To meet legal and regulatory requirements.
Principles
1. Platinum Seventy Hotel will not collect, use or disclose your personal information for any purpose other than the purposes set out above, except with your consent.
2. Platinum Seventy Hotel will protect your personal information with appropriate security safeguards.
Platinum Seventy Hotel will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.
3. Platinum Seventy Hotel seeks to keep your personal information as accurate and up-to-date as is necessary for the purposes set out above.
4. Platinum Seventy Hotel will honor your request for access to your personal information in a timely manner as is reasonably possible.
You are always free to refuse to provide personal information to us, however, in either case, it may limit our ability to serve you.
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